Privacy Policy

Effective Date: June 2, 2026

1. Introduction

Welcome to GeoSurv Africa (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, located at geosurvafrica.co.za.

This policy has been developed to comply with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you request a quote, when you participate in activities on the website, or otherwise when you contact us.

• Personal Details: Name, physical address, email address, phone number, and company name.
• Transaction Information: Details regarding equipment you have purchased, hired, or submitted for our service and repair center.
• Automatically Collected Data: IP address, browser type, operating system, and browsing behavior on our website (via cookies).

3. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes, including:

• To fulfill and manage your equipment orders, hires, and service/repair requests.
• To send you administrative information, such as quotes, invoices, service updates, and information about changes to our terms, conditions, and policies.
• To respond to your inquiries and offer customer support.
• To deliver targeted marketing or updates regarding our specials (only if you have opted in).
• To improve our website performance and user experience.

4. Sharing of Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data under the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party vendors who perform services for us, such as payment processors, website hosting providers, and courier/delivery services required to transport your survey equipment.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable South African laws, governmental requests, court orders, or legal processes.

5. Data Security

We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

6. Your Rights Under POPIA

In accordance with the South African Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Object to the processing of your personal information.
• Request the restriction of processing of your personal information.

To exercise any of these rights, please contact our Information Officer using the details provided below.

7. Use of Cookies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Contact Us

If you have questions or comments about this policy, or wish to exercise your data protection rights, you may contact our Director and Information Officer:

• Name: Brandon Bubb
• Email: brandon@geosurvafrica.co.za
• Address: 10 Klipkers Rd, Protea Valley, Cape Town, 7530